By submitting the form I get the green textfields, but no success msg or email

Hi iojis.w

I have the same issue! I’m the web master for a non-profit organisation in San Diego called Paws’itive Teams (https://www.pawsteams.org/). They are a service/therapy dog program and they have 10 forms in their site to gather information from users. And, of course, the plugin is Contact Form7.

I contacted my host/server (liquid web) to find out if there are any errors in mail server logs, but he found nothing! I read FAQ page on developer’s plugin (Takayuki Miyoshi) web site and found this thread that has the same issue I SEE A RESPONSE MESSAGE “YOUR MESSAGE WAS SENT SUCCESSFULLY” WITH GREEN BORDER, BUT I NEVER RECEIVE A MAIL FOR THAT.

It’s very strange?! Certain email accounts do go through; for example, people who have email accounts like Gmail, Hotmail, or macmail go through! But, others like yahoo (like me), AOL and others don’t go through, not even into junk/spam folders. The liquid web tech person mentioned that probably yahoo and others NULL it. But, I’m not sure!

I have installed a new forms plugin (Easy Contact Forms by Champion Forms https://easy-contact-forms.com ) to test it out if does the same, but it does not! I do receive the info using my yahoo account. So, I’m not sure what’s going on!!! Is it that Contact Form7 has a flaw somewhere in the scripting??!! Or, is it that certain email services are NULLing it! I like Contact Form7 WP plugin ALOT! And, I would like to continue using it, so hopefully this will get resolved. I’m willing to give more detail about this issue.

Kind Regards,
David Guzman

@iojis.w – Please include a link to your problem Contact Form 7 form. If others here are able to understand your actual problem, they may be able and willing to offer a possible solution.

@guzman – As per the Forum Welcome, please post your own topic.

Posting in an existing topic prevents being able to track issues by topic. Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.

@buzztone – Thank you for your response. I will post a new topic, sorry about that.

This is the link to the form

Thank you very much!

Looked at your form – your problem could be due to several issues.

See Contact Form 7 Email Issues. Most people that work through this information appear to be able to resolve their email sending & receiving issues.

The thing is that I’ve created two forms, the first one works properly, the other one doesnt.

I’ve already checked Contact Form 7 issues, but could not solve it.

Thank you very much.

I’d suggest you have a close look at your content in the other one. For example, are you using a collected email address as the From: email.

The first one working properly shows that both CF7 and your WP install is sending email successfully.

I solved it after trying for the second time duplicating the existing one and paying close attention to the fields, etc.

Thank you!

If this resolves your question, it helps others contributing here, if you can flag your post as [resolved]

Thanks.