• Resolved roma100

    (@roma100)


    Hi Guys,

    RE: Google Captcha plugin by BWS refuses to uninstall / delete.

    I recently installed Google Captcha / Recaptcha by BWS. which was placed at the foot of my sites members registration form. All was fine.

    Two days ago my security plugin notified me that changes had been made to the Captcha plugin. On investigating the changes I found pages of amendments made to the plugin.

    I reverted to the site dashboard. There were no ‘Red Icons’ telling me that I needed to upgrade any plugins. Further, I clicked the dashboard button ‘UPDATES’ and refreshed the page. All plugin, theme and WP version were up to date.

    I then deactivated the Recaptcha plugin and deleted it.

    Reverting back to the site security I re-ran a system scan to find that the warning notification was removed and the system was declared clean.

    Today on reviewing my sight and the page the members Registration Form is located I found the Captcha ”Im not a robot’ box still visible and active.

    QUESTION:

    How do I remove this feature from the page? As far as I was concerned I deleted / uninstalled the plugin via the procedure Click plugin dashboard > Deactivate > Delete.

    Am I missing something here?

    Further Cpanel tells me that there is no BWS Captcha plugin on my site.

    I need some help on this guys, ….

    Roma 100

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    It seems like Google Captcha is generated by another plugin. Please provide a link to the page with google captcha so that we could say for sure.

    Sincerely,
    BestWebSoft Support Team

    I’m having the same issue!

    Deactivate or Delete yet the plugin remains active!

    Very Frustrating!!

Viewing 2 replies - 1 through 2 (of 2 total)
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