Buying USPS Shipping Label – The transaction was declined.

  • Resolved stefcaam

    (@stefcaam)


    7 months, 1 week ago

    The transaction was declined. Please contact support quoting error RBLKLU.

    We’ve updated WooCommerce to latest version, also WooCommerce Shipping Plugin is updated to latest version. But this error popups every time we want to buy a new shipping label from USPS through WooCommerce Shipping Plugin.

    Please can you help us with solving this problem. It’s urgent. We can not create shipping labels, everything other works fine…

    We added Credit Card on WordPress and it’s integrated in WooCommerce Settings. It’s not CC problem.

    Thanks in advance…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @stefcaam! Thanks for contacting us.

    To ensure that we can assist you further, could you please create a new ticket on our support page and include the forum thread link? This will allow our team to review your specific issue and provide you with the best possible solution. You can do this by going to WooCommerce.com > MY profile > Support

    Have a wonderful day!

    Thread Starter stefcaam

    (@stefcaam)

    Hello @carolm29
    I did. But didn’t actually solve anything. Ticket / Request number: 8067777.

    Just gave me some basic instructions. We also contacted the bank and the problem is not on their side.

    Should I create another support ticket?

    Thanks in advance for your time.

    Hey, @stefcaam!

    Thanks for the information!

    No need to create another ticket, I can confirm we have received it, and our team will reply to you there as soon as possible.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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