Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey there arathra,

    The price listed in the site is per month and it includes plugin updates and premium support. The subscription can be canceled at any time.

    If you have any additional billing and pre-sales questions can you please contact our billing department using the contact form here https://premium.wpmudev.org/contact

    Select “I have a billing question” or “I have a pre-sales question”.

    Best regards,
    Bojan

    Thread Starter arathra

    (@arathra)

    $190 for a chat plugin + a year’s updates and support…

    Think I’ll give that one a miss!!

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again arathra,

    As I mentioned above you’re paying for subscription per month, so you can pay once and then cancel your subscription and keep using the plugin without having access to support and updates.

    Have a great day ??

    Cheers,
    Bojan

    Thread Starter arathra

    (@arathra)

    But do you offer support without a subscription? Or upgrades?

    I mean, if I understand your pricing policy correctly I have the option of

    * the plugin, 1 month support for $20

    or

    * the plugin, 12 months support + upgrades for $190

    That’s a hell of a price difference!!!

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again arathra,

    But do you offer support without a subscription? Or upgrades?

    Not on WPMU DEV forum but we always try to help our old members. Usually people contact us here on via email if they have a problem with one of our plugins.

    As I mentioned above if you have any additional billing and pre-sales questions can you please contact our billing department using the contact form here https://premium.wpmudev.org/contact

    Select “I have a billing question” or “I have a pre-sales question”.

    Best regards,
    Bojan

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘buying the plugin’ is closed to new replies.