Buyer email never send

Hi pore64x one of the plugin developers will check the log file you posted above. Sorry for taking so long to resolve this issue.

Kind regards

The plugin is sending the emails for sure. One of your last transactions doesn’t show that it sent the buyer email though.

I think you turned off the buyer email sending option from the settings recently. go to Settings -> Email settings.

Do you have the “Send Emails to Buyer After Purchase” field checked?

As I already told, i did some modifies on your code, so it was sending for sure, but now it doesn’t.

All settings are correct, could you please check email log?
https://www.demi5-softener.com/wp-content/plugins/wp-mail-log/wp-mail-log.txt

There i found differences between BUYER EMAIL and SELLER EMAIL: I found ‘ErrorInfo’ => ‘SMTP Error: data not accepted.’

Could you please check that log?
I’m not so experienced in php email servers, so that’s the reason I’m asking your help. If you cant do this, leave it.

Ty, bye!

@pore64x, If you see the following lines in the ipn_handle_debug.log file that means the plugin is sending the emails.

Product Email successfully sent to ****
Notify Email successfully sent to ****

Of course i saw it, but it does not send the buyer one in any case.. and i’m almost sure the problem is in SENDING trough email server..

So if you, or someone else, wanna help me, should check the email server log i posted.

I already know/check everything u suggest, can you check that log or not?

Ty

Hi @pore64x in regards the following comment…

As I already told, i did some modifies on your code, so it was sending for sure, but now it doesn’t.

Could you post your modifications here if they are not revealing any secret code as such; so that the developers can asses it.

Thank you

This plugin sends email via the standard wp_mail() function. If there is an issue sending email via that function then that is not an issue with this plugin. It means the email sending functionality on your site is broken.