• Resolved Abdulla

    (@abdullapatva)


    The %buy_button% button inside the “Insufficient template” and “Purchase template” is not working.

    On the front end, it just prints the plain text “%buy_button%”, instead of the cta button.

    It was working before but it stopped recently. Any help?

    Php version: 8.0
    WordPress: 6.4.3
    Theme: VidMov
    myCred: 2.6.3

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @abdullapatva,

    Thanks for contacting us. Hope you are doing well.

    Have you made any changes recently in the settings or added any code snippet? Can you please make a short video of your whole scenario?

    Hope to hear from you soon.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter Abdulla

    (@abdullapatva)

    Hi @daniyalraza01,

    Currently, I have not made any changes to the theme, because it is not a custom theme. I did add a code recently to enqueue Google recaptcha js on all pages via a plugin.

    Plugin is not the issue tho, I already tested disabling all the plugins one by one.

    I had two template tags that were working before, %buy_credits% and %buy_button%. They both are not working now.

    Video here: https://drive.google.com/file/d/1upg5wVvyQ71cjk1PToRx4oqZSrqw584X/view

    Thanks!

    Hello @abdullapatva,

    Your settings appear to be correct. It should work. It could be your site specific issue.

    To escalate your case, please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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