Buy tickets section missing from new event

  • Resolved ptraynor

    (@ptraynor)


    1 year, 2 months ago

    Hi,

    I just installed The Events Calendar (6.2.2) and Event Tickets (5.6.5)

    When I create a new page or post I can create a ticket OK. However when I create a new event and add a new ticket to it, when the event gets published I am expecting to see the “buy tickets” part in the event, but it is not there. I have tried numerous WP installs as well as re-installing your plugins but still the same behaviour. The event is in the future and I have played around with the from-to sell ticket datetime fields to be blank and to have the current datetime to be within the range I entered, but nothing seems to work. Any ideas?

    If it helps, my WP is in a subdirectory of my website. Only the default WP plugins are installed.

    • This topic was modified 1 year, 2 months ago by ptraynor.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Erica

    (@eeide)

    Hi @ptraynor,

    I was unable to pull up the site with that link to check this directly (see screenshot), can you please double-check it?

    Are you by chance using a Full Site Editing (FSE) theme, like Twenty-Twenty-Two, or Twenty-Twenty-Three? The Events Calendar and Event Tickets are not yet fully compatible with FSE themes, which could be related.

    Thank you,
    Erica

    Plugin Support Darian

    (@d0153)

    Hi @ptraynor

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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