Buy now Button Apple/Google Pay keeps disappearing

  • Resolved donlee101

    (@donlee101)


    4 years, 3 months ago

    Hi there,

    can you help us troubleshoot why apple pay and google pay button keep disappearing or grey out after product variation is chosen please?

    When you look into web console, you can see post 403 jquery error pops up after selecting variation. Autoptimize js is also included in there, but i confirm that disabling autoptimize doesn’t fix the problem.

    Edit:
    Looks like the products with multiple images are having issues displaying buy now button.
    I confirm it work with products that only have 1 image. It also works correctly on the checkout page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter donlee101

    (@donlee101)

    I confirm it’s working ok with store front theme.

    How can we make this work properly with our theme, can you suggest any fix?

    Exactly same issue here – have neve pro theme. After changing to storefront the payment button appears. I sent ticket to support theme of theme isle, hope they can help to solve.

    https://prntscr.com/ua3h0v

Viewing 3 replies - 1 through 3 (of 3 total)
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