• I added the Smart Button to the single product page in order to improve the user experience and to pay for the transaction right away when I find the right product.
    However, when I tested it, I found that it didn’t pop up the paypal login window when I clicked it, and the page prompted “Something went wrong. Please try again or choose another payment source.”
    How to solve this?

    https://www.fongstea.com/product/2019-fujin-collection-raw-pu-erh/
    Here’s one of the product pages I’m hoping to test for me.
    Thank you all.

    The page I need help with: [log in to see the link]

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  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @chiman99

    I just tested the PayPal Smart Button on the product page you shared, it seems to be working correctly on my end. The PayPal login window pops up as expected, and I didn’t encounter the error message you mentioned.

    Could you please record a short video demonstrating the problem? You can use a tool like Loom to record your screen.

    Looking forward to your recording so we can assist you further.

    Kind Regards,
    Krystian

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