• Resolved kathywicker

    (@kathywicker)


    1. Some buttons arent displaying/working on mobile although they do on my desktop.
    2. The buttons at the top of the home page intermittently jump excessively on desktop. It’s different from floating movement. Again, doesn’t happen all the time.
    3. Setting changes don’t always take effect despite hitting save and save all changes buttons.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor socialtech

    (@socialtech)

    Thank you for reaching out!

    Could you please clear cache? By that I mean…

    · The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1

    · Please also check if you have a cache plugin installed. If so, please disable it temporarily and check if it’s ok now

    Thread Starter kathywicker

    (@kathywicker)

    I cleared the WordPress cache and the browser cache prior to opening this ticket. There is no cache plugin.

    Plugin Contributor socialtech

    (@socialtech)

    Please paste this code:

    @media (max-width: 767px){
    #sfsi_plus_floater {
    display: unset!important;
    }}

    #sfsi_plus_floater .sfsi_plus_fb_tool_bdr .sfsi_plus_inside .icon1 {
    margin: 0px 0 0px 0!important;
    }

    in your theme’s CSS section.

    If changes in the plugin don’t reflect immediately on front-end this indicates that there is a caching solution implemented. So you either use a caching plugin or there’s a server-side caching solution enabled, please check that with your hosting team.

Viewing 3 replies - 1 through 3 (of 3 total)
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