• Resolved Clint Sanchez

    (@clintsanchz)


    I am using Quiz Cat and have placed the quizzes in via shortcode. The buttons aren’t doing anything. Help please.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello clintsanchz

    Sorry we could not assist further. It sounds like an ajax or javasript error is preventing our quiz from functioning. This will likely be due to a conflict with another plugin, or the theme.

    To search for conflicts, please follow these steps.

    1. First please deactivate all plugins except Quiz Cat and see if the issue persists.
    2. If the issue is resolved, reactivate your plugins one by one, testing after each to see if the issue returns.
    3. If no conflict is found among your plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty Seventeen’, and see if the issue is resolved.

    Head here for detailed instructions:
    https://fatcatapps.com/knowledge-base/search-for-conflicts/

    Let us know your detailed results to each step, and we will go from there.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello,

    Since we have not hear back from you in about a month, we are going to close this thread.

    If you still require assistance, please open a new thread, and we will do our best to resolve any issues.

    Please preform the above steps, and let us know your detailed results, and we will go from there.

    Thanks.

    Buenos días, tengo el mismo problema y he probado todo lo que recomiendan pero el boton de facebook para compartir no funciona al contrario el de twitter no da problemas y funciona bien, ya no se que opción tomar, me pueden ayudar.

    gracias
    ********************
    Good morning, I have the same problem and I have tried everything they recommend but the facebook button to share does not work on the contrary the twitter does not give problems and works well, I do not know what option to take, they can help me.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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