Buttons not showing on mobile

  • miljenko1

    (@miljenko1)


    4 weeks ago

    Hi, as you all know, in Photo Gallery lightbox there is a suite of buttons below each image: play, expand, image info, facebook, twitter (if activated in gallery settings). Also, upon hover there are back and forward buttons on left/right size of the image.

    All these show up nicely on desktop, but on mobile, as seen in the image here on this link, https://ibb.co/CWyjDYW , these buttons fail to load. Instead of theme there’s a weird vertical rectangle with an X in it. Please help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yasin Abedi

    (@yasinabedi)

    Hi @miljenko1 ,

    Would you please let me know if you are using any caching or optimization plugin/service on your website ?
    If so it seems like the issue is being caused by those.
    If you try to load the page with no cache ( ?cache=0) and then open the light box, the icons show properly.

    Please check and let us know if this helped.

    Thread Starter miljenko1

    (@miljenko1)

    Dear Yasin, thank you! I had a SpeedyCache plugin activated. After I deactivated it, the problem was gone. I guess, from now on, I’ll keep the SpeedyCache plugin deactivated at all time, perhaps activating it only when I feel compelled to purge the cache. I had it activated in the first place because on another site I’m running, the changes to pages/posts don’t appear unless you purge the cache with a dedicated plugin like that.

Viewing 2 replies - 1 through 2 (of 2 total)
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