buttons not clickable on mobile

  • Resolved jmf

    (@judith-marie-flade)


    2 years, 4 months ago

    Good day,
    I have a problem with the mobile display of the cookie banner. It is displayed correctly, but I can not click on the buttons. So it is not possible to get to the actual page.
    Due to a hint in an older post I deleted all my custrom css once as a test, but that made no difference.
    Could you please help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hello @judith-marie-flade,

    Indeed, I saw the issue appearing on your site when using the Mobile view.

    But when I use this link to visit your site, https://www.juni.studio/?nowprocket, which displays a version prior to any optimizations done by WP Rocket, it starts working as expected again. Which indicates that it occurs due to an optimization in the WP Rocket plugin.

    I would start by purging cache in WP Rocket and checking if the issue persists afterwards. If it does, disable optimizations one-by-one and check the behavior after each change you make. Once it starts working again, you’ll know which feature causes it, and you can then exclude Complianz from that feature.

    Kind regards,
    Jarno

    Thread Starter jmf

    (@judith-marie-flade)

    thank you very much! I would never have thought of that. I disabled cashing for mobile devices on Rocket and now it works again, thank you so much!
    And thank you for the super fast response!

    Plugin Contributor jarnovos

    (@jarnovos)

    Hello @judith-marie-flade,

    Glad to hear, thank you for the quick confirmation as well!

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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