Buttons displaying on one site but not another

Hi Ken,

I am support agent Elsa from AddThis.
Thank you for contacting AddThis support. It looks like a bug with our plugin. Can you try our latest version 5.0. That version is not uploaded to WordPress yet. But if you want you can download it from our blog.

https://www.addthis.com/blog/2015/05/21/get-a-sneak-peek-of-our-new-sharing-buttons-wordpress-plugin/#.VWb2NM-qqko

With our 5.0 version users got more control over the tools. They can configure the tools in WordPress plugin itself or from AddThis.com dashboard. With our previous version 4.0.7, they got only the option to configure from AddThis.com dashboard.

Feel free to contact us for more questions.

Thanks,
Elsa.

I’ve tested out 5.0 on our dev site (unfortunately, I can’t even give you viewing access) and I come up with the same issue as 4.0.7: 2 blogs work and one doesn’t.

However, I did discover that the 4th top and bottom tool sharing option (long share bar) does work on both 4.0.7 and 5.0 on the /review blog. None of the other options will display on that blog.

The /uc and /head blogs both work fine. At least for the moment I have some sharing options for users.

Hi there,

I’m currently seeing the AddThis buttons on https://blogs.smus.bc.ca/review/. Is this the site that you’re unable to see the buttons?

Correct, Matt. It is the site but as I mentioned in the last post, that’s the only display option I have and I’m not too keen on that option. It’s not as user friendly as the other options.