• Resolved byavenir

    (@byavenir)


    For some reason the buttons (pay with credit card, pay later etc) are not rendered on the checkout page. The plugin has not been linked with a Paypal account yet. But I believe they should still appear?

    https://ibb.co/Yjsy0QJ

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @byavenir

    Thank you for reaching out to us, we are here to help.
    I do not believe you will get any button if you have not connected to PayPal yet. This plugin works in a different way than its predecessors; it sends details to the PayPal server during the order creation and the buttons are then generated by PayPal, sent to your site and visualized in the PayPal iFrame. So in this plugin, you cannot see any buttons if the PayPal account has not been connected.

    If you don’t want to connect your live account yet for some reason, you can use a sandbox account in order to test it first. You can get such an account here: https://developer.paypal.com/home

    Hope this answers your question.

    Kind regards,
    Joost

    It could be that the Connect button did not add your API keys and other data correctly.

    You can use the manual mode to enter these by clicking on the link below the Connect button.

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @chief1 and @byavenir

    sometimes the wizard connection option might take a few attempts to get the established correctly. We do however advise you to try the wizard first before trying using the manual connection option since that option does not always get all webhooks established and can cause other issues.

    Let us know if you need additional support.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 4 replies - 1 through 4 (of 4 total)
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