Button triggering pop-up only works on Home Page

  • Resolved smoons

    (@smoons)


    3 years, 4 months ago

    I use the pop-up builder to show a newsletter form when clicking on the “Stay in Touch” button on our home page (https://www.capturebites.com/).

    I want to have the same button on another page on my website, so I copied the entire button, including the custom css class necessary to trigger the pop-up, but it doesn’t work, it just refreshes the page. I tried adding it on a new page, existing pages, nothing works, they all just refresh, except for the home page.

    It should be able to allow more than 1 pop-up trigger per website, no? What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear @smoons,

    Thanks a lot for reaching out.

    Could you please share a screenshot showing how you have added css code to the button and also share screenshot from “Display Rules” and “Events” sections?
    Also, kindly ask you to describe where I need to click to trigger popup/popups.

    Thanks a lot,
    Popup Builder Team

    Thread Starter smoons

    (@smoons)

    Hey, I just found the issue, it was simple. When I looked at the settings of my pop-up, the “Display rule” of the pop-up was not set to anything. I changed it to “Everywhere” and it now works.

    Dear @smoons,

    Thanks a lot for letting us know you found the solution.
    Feel free to contact us anytime you need assistance.

    Thanks a lot,
    Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)
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