• Resolved sringnan

    (@sringnan)


    I have a button which uses a pop up template to show calendly calendar. Ive made the bg with 0 opacity and want only the calendly box. But still see the box behind with a shadow.

    View post on imgur.com

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Having the same issue, all pop ups seem to show unwanted overlay. I posted the same error few days ago. Elementor is already aware of it. But it was not part of the CCS problems from yesterday, so it still needs to be solved.

    Please check if you use a cache plugin. If so, try and deactivate it. Does the overlay appear?

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Deactivating Inline Font Icons wasn’t the issue, unwanted overlay still there.

    Plugin Support Milos

    (@miloss84)

    Hello there,

    Thank you for your patience!

    Would it be possible for you to tell us more details about your issue and send us your site URL also, can you please provide us with a screencast demonstrating the issue?

    This will be useful to us as we will better understand the issue you’re experiencing and provide you with better support.

    I am looking forward to your reply!

    Kind Regards,

    Plugin Support Nemanja

    (@nemanjat)

    Due to inactivity this ticket has been closed.

Viewing 6 replies - 1 through 6 (of 6 total)
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