Button mission in column section

  • There seems to be a problem in one my two column sections on the home page. In the section about Johnny Appleseed there should be a button like the one in the section above it. It shows up in customizer, but not when viewing the page in a browser. I have also had it show up after several minutes, but I can’t click on it. Any ideas what the problem is?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author presscustomizr

    (@nikeo)

    Hi,
    I just visited your website and could see the button, and click on it.
    See this screencast : https://screencast-o-matic.com/watch/cqfloDZbN9

    If you still experience this problem, I would recommend to follow the troubleshooting steps below :

    1. Use the latest software versions : make sure WordPress, Nimble Builder and your theme are all up to date.
    2. Documentation : try to find a possible solution in our documentation pages.
    3. Search the forum : use the search field on top of the topic list with keywords describing your issue. Another user may have had a similar problem already resolved.
    4. Cache plugin : if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings. It is recommended to disable your cache plugin when customizing your site.
    5. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    6. Browser : clear your browser’s cache / history. Switch to another browser if needed. Make sure you do not use a browser extension that conflicts with the plugin.
    7. Theme : try to switch to another WordPress theme, like the default WordPress theme. If you are using a child theme, activate the parent theme instead.
    Plugin Author presscustomizr

    (@nikeo)

    @sjh687 any update about your problem ?
    thanks

    Thread Starter sjh687

    (@sjh687)

    Thank you for looking into this. I am using Chrome and can see the button but it won’t let me click it. I tried it in Edge and it worked fine. I tried clearing the cache in Chrome, but it still does the same thing–can see the button, but not click on it.

Viewing 3 replies - 1 through 3 (of 3 total)
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