Button don’t show checkout

  • Resolved GregHP

    (@greghp)


    7 months ago

    Hi,

    the button not showing on the cart / checkout. it appears only on the WordPress Back office.

    All works five with select mode live / api key and i don’t know why the button not show wuen i’m not connected..

    Thanks for help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support businessrevolutsupport_matas

    (@revomatas)

    Hello,

    are you referring to the Revolut Pay button? This may be caused by incompatibility with any checkout plugins or themes that you are using for your store. We suggest trying to disable some plugins that interact with the checkout page, theme of the website or cache. If this doesn’t help, please reach out to our Customer support staff via the in-app chat for further assistance as we’ll need to communicate with you directly.

    Regards,
    Matas from Revolut

    Thread Starter GregHP

    (@greghp)

    Hello,

    Thanks for help, i’ave already test with desactivated some plugins and i’ts the same way….

    Where i can find the chat support? in my application the chat don’t appears

    thanks a lot

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hi Greg,

    Follow these steps to reach out to our help section:

    – Open the Revolut Business App

    – Click on your account name on the top left of your screen.
    – Open “Help” section.
    – Scroll down until you see “Chat” option.
    – Click on “Start new chat” (chat bubble icon)

Viewing 3 replies - 1 through 3 (of 3 total)
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