Button disappeared from the “Order Invoice” column

Can you please mention here which WordPress & WooCommerce version you are using?

WordPress 6.5.2
WooCommerce version: 8.7.0

Thank you for noting the versions. I’ve tested both versions, and the functionality of my plugin is working correctly. Nevertheless, I’ve released a new version of the plugin wherein I’ve enhanced code compatibility. If you still encounter issues after updating to the latest version of my plugin, I suggest deactivating all unnecessary plugins and then debugging to identify if any other plugins are causing conflicts.

Thank you. Nothing has changed to the website installation (new plugins, etc). The problem began right after your plugin update about a week ago.

Can you please update the plugin with latest version “1.3.0”, where i checked some code compatibility with WordPress and WooCommerce versions. Please check and let me know if you are still facing issue with that column text.

I had previously installed the latest update, version 1.3.0. However, the problem persists.

That’s something weird, as you are still facing the issue with it. Apology for the inconvenience. But, I can help you to debug the issue within your WordPress site setup, for that I need the debug logs files to check more,

1) WooCommerce Logs
Logs can be accessed through WooCommerce -> Status -> Logs. Select a file from a dropdown list. The one with the error log starts with fatal-errors. Please keep in mind that these logs are automatically erased after 30 days.

2) WordPress Logs
WP_DEBUG_LOG has to be enabled in wp-config.php for error messages to be saved. The default filename and location of this log is /wp-content/debug. Defined below in wp-config.php file and then again try to check or visit the page where issue you are facing the issue. So that will add logs/erros in debug file.

define( ‘WP_DEBUG’, true);
define( ‘WP_DEBUG_LOG’, true);

Can you please provide the debug log files as mentioned above for both?

• This reply was modified 7 months, 1 week ago by Yagnik Sangani.

The WooCommerce logs have nothing related to the issue.

I paste below an entry in WordPress logs:

CRITICAL Uncaught Exception: Invalid order. in /var/www/vhosts/website/website/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:138 CONTEXT: {“error”:{“type”:1,”file”:”\/var\/www\/vhosts\/website\/website\/wp-content\/plugins\/woocommerce\/includes\/data-stores\/abstract-wc-order-data-store-cpt.php”,”line”:138},”backtrace”:[“”,”#0 \/var\/www\/vhosts\/website\/website\/wp-content\/plugins\/woocommerce\/includes\/class-wc-data-store.php(159): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order))”,”#1 \/var\/www\/vhosts\/website\/website\/wp-content\/plugins\/woocommerce\/includes\/abstracts\/abstract-wc-order.php(130): WC_Data_Store->read(Object(WC_Order))”,”#2 \/var\/www\/vhosts\/website\/website\/wp-content\/plugins\/woo-payment-gateway-for-piraeus-bank\/wooshop-piraeus.php(969): WC_Abstract_Order->__construct(4)”,”#3 \/var\/www\/vhosts\/website\/website\/wp-includes\/class-wp-hook.php(324): piraeusbank_message(Object(WP))”,”#4 \/var\/www\/vhosts\/website\/website\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”,”#5 \/var\/www\/vhosts\/website\/website\/wp-includes\/plugin.php(565): WP_Hook->do_action(Array)”,”#6 \/var\/www\/vhosts\/website\/website\/wp-includes\/class”]}

Thank you for providing the logs. It appears there might be a conflict with another plugin and the WooCommerce plugin. To troubleshoot this, could you kindly deactivate all other plugins temporarily, leaving only two active – WooCommerce and my Order PDF plugin? This will help us determine if the issue persists without interference from other plugins.