• Resolved dom71530

    (@dom71530)


    I bought the pro version, but cannot find the license number to validate the support. So I ask my question here:
    With the pro version (purchase renaison), the color change of the next and back buttons is not taken into account.
    How to do ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @dom71530 ,

    Thanks for using CF7 Multistep plugin.

    Please make sure you are using the latest version of both CF7 plugin and CF7 Multistep plugin.

    If the issue persist, then reach out here for PRO support:
    ninjateam.org/support

    Kind regards,
    -Bruce-

    Thread Starter dom71530

    (@dom71530)

    As indicated : I bought the pro version, but cannot find the license number to validate the support. So I ask my question here:
    With the pro version (purchase renaison)

    Can you help ?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @dom71530 ,

    Did you check that support link I sent you to find other options you can use to reach out to us that doesn’t require license validation?

    Please note that it is against WordPress’s forum rule to offer PRO support here.

    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter dom71530

    (@dom71530)

    I was able to find the license number: 2a999cdf-c8b3-4050-87ab-xxxxxxxx.

    But the support link directs me to the Ninja site which I don’t have an account for.

    It’s complicated, I give up.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @dom71530 ,

    I don’t understand how anything seems complicated for you on our support page?
    There is absolutely nothing distracting on that page, except 3 options to get supported:

    1. Facebook
    2. Ticket
    3. Email

    You can use any one of the options, the only one which requires a purchase code is the “Ticket” option and I already said you can leave it out and use any of the other two.

    Thank you.

    Kind regards,
    -Bruce-

Viewing 5 replies - 1 through 5 (of 5 total)
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