BUTTON Bad position and no work on Desktop

Hi,

That is actually a potential conflict from one of your installed plugins: Please see this : https://prntscr.com/j47rpa

Can you do following debugging steps:
– Disable all extra plugins except for WOO, and ours then check
– If that works then re-enable them one by one to catch the culprit.
– If both of that didn’t fixed the problem, then switch to basic twenty theme with both WOO and ours enabled and then check

I will wait for your response.
Thanks!

Thank you for the support:
– Disabled all plugins, problem not solved
– Changed theme, no problem
So the problem is in the theme but what can I do? This theme is so important ??
Problem is only on desktop version (tablet and smartphone no problem). Have to contact my theme support?

• This reply was modified 6 years, 11 months ago by mediih.

@mediih, What theme are you working with? Are you running the latest version of the theme they provide? If not, make sure to get fully updated and that might fix the issue. If so, then we’d need to spend some time troubleshooting the conflict to see if it’s something we need to fix on our end or theirs.

Please check the version and let me know if you’re already up to date. If so, what is the theme?

Yes, Last version of Shopkeeper Theme

@angelleye, That’s interesting, Thanks for letting us know , I have added this to our git repo. We will run some test and see if we need to make any adjustments then will do that in our next release.
Thanks