• Resolved Carlo Buttinoni

    (@buttinoni)


    Hi, I have a problem with business review:
    when I configure it in Elementor I see it correct and I can customize it, while in front end it is different (only one column with a review, while I put 4 columns)

    the page is:

    [ redundant link removed ]

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hi @buttinoni ,

    Greetings. Sorry for the inconvenience.

    Can you please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.

    Let me know how it goes. Thank you!

    Thread Starter Carlo Buttinoni

    (@buttinoni)

    thank you for the answer, I already use the astra theme and I tried to disable the plugins (I use very few) … but the problem persists…

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello again,

    Are you using any caching or optimizing plugins? Can you please try disabling them and check?

    Let me know how it goes.

    Plugin Support Amit Paul

    (@paulamit)

    Hello @buttinoni,

    Hope you’re doing well.

    Would you kindly give us feedback about the issue that you’re facing? Did you try our above-mentioned instructions yet??If not, kindly try this and let us know the update regarding that.

    Looking forward to helping you.
    Thank you!

    Thread Starter Carlo Buttinoni

    (@buttinoni)

    hi, yes i use the speedlite cache plugin (the cache is disabled) because i use cloudflare super page cache, i tried to disable them but the problem persists…

    page: https://www.buttinoni.it/prezzi-fotografo-matrimonio-bergamo/

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @buttinoni

    Thank you so much for cooperating with us.

    We also did debug on your website and it seems to be domain-level caching causing some issues.

    Could you please create a support ticket here? So that we could investigate your issue properly and give you a solution.

    Thank You.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @buttinoni
    I hope you are doing well.

    I know you are very busy, but could you please let us know the update? You are not responding to our message. Does your problem has been resolved?

    Let us know

    Thank You

    Thread Starter Carlo Buttinoni

    (@buttinoni)

    hi, yes the problem persists, sorry for the delay in responding

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @buttinoni

    Please cooperate with us by giving the info, so that we could reproduce the issue and resolved this as soon as possible.

    Thank You

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @buttinoni

    Hope you are doing well.

    About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

    Have a nice day!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Business Reviews’ is closed to new replies.