Bundles not reducing stock of simple products

  • Resolved ttokita

    (@ttokita)


    5 years, 2 months ago

    Hello,

    I’ve created a bundled product w/ 2 additional simple products. Upon order completion or process, the simple product’s stock isn’t being reduced. Any ideas?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @ttokita ,
    In your case, you should check your stock management. Please follow these steps and check your product settings:

    1. In Inventory, ENABLE the stock management at the product level. Set the stock quantity to 0. See https://prntscr.com/owl4ah. (1)

    2. In Bundled Product, ENABLE the stock management at the bundle level. See https://prntscr.com/owl5m8. (2)

    (1) is to ensure that single products’ stock will be taken into account. (2) is to count the bundle’s stock based on individual additional item. That is, when one additional item is out of stock, the whole bundle will be out of stock, too. This could solve your problem.

    Best regards.

    Thread Starter ttokita

    (@ttokita)

    Didn’t work:

    1. Stock for the main bundled became a negative, out of stock was showing but you can still order

    2. Simple product stock didn’t reduce as well upon order process or completion

    Thread Starter ttokita

    (@ttokita)

    Also on 0 stock on the main bundle, it became a back order. (this is for the main bundle, simple products have stock values)

    Plugin Author WPClever

    (@wpclever)

    Okay, I’ll handle your ticket to our developers to see if we can do anything to help or further configuration to be set. Please provide a link to your site/bundle & screenshots to further clarify your issue. This will help us to proceed faster.

    Please wait and be patient while we’re working on it. This might take several days because we’re quite busy. Thank you for your understanding.

    • This reply was modified 5 years, 2 months ago by WPClever. Reason: clarification

    Hi i have the same problem, the simple product not reduce the stock.

    Plugin Author WPClever

    (@wpclever)

    Hi @glew and @ttokita ,

    Could you please send us a link to your site and screenshots of problematic product bundles, so that we can proceed faster and find a solution for your sites?

    We’re recently developing some major updates on our plugins, so this might take some time due to our tight working schedule.

    Thank you for your patience. I’ll keep you guys informed if any news or update is out.
    Best regards.

    Hi where do you like to send??
    Via email or where???

    Sorry i already check again the plugin works fine, i have another plugin what is causing problems

Viewing 8 replies - 1 through 8 (of 8 total)
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