Bulk smushing directory doesn’t work

Hi @dianamoram,

Could you please check the browser console for errors during this process? Here’s how you can do it in Google Chrome: https://developers.google.com/web/tools/chrome-devtools/console/

Best regards,
Anton

Hi Anton,
Yes it does give me a lot of errors, which I don’t understand:

JQMIGRATE: Migrate is installed, version 1.4.1

Failed to load resource: the server responded with a status of 403 ()

Bartender API access denied.
SerpResultsMetrics.handleError @ content_page.js:2567

…

Do you want me to copy all?

Thanks

@dianamoram, yes, please. either copy or do a screenshot

This is the link:
https://www.dropbox.com/s/o6uxa3lsbb8c9ip/Screenshot%202019-02-19%20at%2014.34.27.png?dl=0

Thanks!
DMM

Hm. I’m not able to replicate this on a test site. Are you able to do a plugin conflict test? That would require you to disable all plugins except for Smush, and check if you are able to run Directory Smush without all the other plugins. If you are successful, enable each plugin one-by-one, until you find the one that is causing the issue.

Best regards,
Anton

Dear @vanyukov
I will try and I’ll let you know.

Thanks

Diana

Dear @vanyukov

Unfortunately it didn’t work ?? I deactivate all then I run it again and the same

@dianamoram,

I think I found the issue. Will make some changes in directory Smush in the upcoming update. It should fix the issue.

Best regards,
Anton

Thanks! @vanyukov

I’ll await then for the update.

Best regards,

Diana

I am having the same problem but it’s my “bulk images” the ones that are not smushing. It stays at the 0% progress…. help?

@15acres,

In the future, please create a separate thread, so the topic starter does not get spammed by notifications not related to their issue.

As for your problem, could you please check the browser console for errors during bulk smush?

Best regards,
Anton

Got it, would you rather email? [email protected]

Is this what you are talking about?

Uncaught Error: Syntax error, unrecognized expression: undefined (attachment ID: 957){“success”:false,”data”:{“error”:”no_file_meta”,”error_message”:”No file data found in image meta.”,”file_name”:30}}

… its very long.

@15acres,

Did you recently do a migration?

Best regards,
Anton

No I didn’t.

@15acres,

You should fix the image with ID 957. Once that is done, Smush will process the image without any problems.

Best regards,
Anton