bulk smush not smushing anything

  • Resolved missfrosty1

    (@missfrosty1)


    5 years, 10 months ago

    Hello,

    My smush keeps telling me that I have 13 images to optimize. But when I try the bulk smush, it just spins and stays at 0%. I even left the page open and running for an hour and it’s still stuck at 0. Can you please help? I also just downloaded Hummingbird, and I’m wondering if it’s creating some type of conflicts.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @missfrosty1

    Hope you’re doing well!

    Would you please start a bulk smush on your site, right click in the empty space on a page and click on Inspect button. Open the Console tab and share with us a screenshot if there any errors. Please see this screencast:
    https://take.ms/anTqaA

    Hummingbird and Smush are working together well and should not cause any conflicts.

    Looking forward to your reply!

    Kind regards,
    Nastia

    Thread Starter missfrosty1

    (@missfrosty1)

    Hello,

    I sent the screenshot via email. Not sure if I need to post here also. I don’t see an option to paste it anywhere. I actually uninstalled and reinstalled Smush and it started working again. But now it says I have 1 image to optimize and it’s doing the same thing again.

    • This reply was modified 5 years, 10 months ago by missfrosty1. Reason: Additional info
    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @missfrosty1 ,

    I’m afraid I can’t find an email from you in our system.

    You can use this service https://monosnap.com/ to share screenshots on this forum.

    kind regards,
    Kasia

    Thread Starter missfrosty1

    (@missfrosty1)

    Hi Kasia,

    This is what comes up in the console:

    JQMIGRATE: Migrate is installed, version 1.4.1
    jquery.js:2 Uncaught Error: Syntax error, unrecognized expression: undefined (attachment ID: 644){“success”:false,”data”:{“error”:”no_file_meta”,”error_message”:”No file data found in image meta.”,”file_name”:30}}
    at Function.ea.error (jquery.js:2)
    at ea.tokenize (jquery.js:2)
    at ea.select (jquery.js:2)
    at Function.ea (jquery.js:2)
    at Function.a.find (jquery-migrate.min.js:2)
    at n.fn.init.find (jquery.js:2)
    at n.fn.init.a.fn.find (jquery-migrate.min.js:2)
    at a.fn.init.n.fn.init (jquery.js:2)
    at new a.fn.init (jquery-migrate.min.js:2)
    at n (jquery.js:2)

    Hi @missfrosty1,

    Sorry that you are experiencing this issue. It will be fixed in the upcoming update.

    Best regards,
    Anton

Viewing 5 replies - 1 through 5 (of 5 total)
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