Bulk smush has cropped featured image

  • Resolved missmouselondon

    (@missmouselondon)


    3 years, 9 months ago

    Since using Smush Pro for the first time (and bulk smush), my featured image is basically smushed! It is cropped so that only a sliver of the photo is showing. Please can someone help? Example in the page attached. The blue sky is showing but not the rest of the picture.

    Secondly, my carousel is not working either. (example: https://peachleafstreet.com/travel/uk/isle-of-wight-trip-report/) It’s only showing the last photo of the carousel.

    Both of these problems only happened with this plugin.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @missmouselondon

    Sorry to hear you are having this issue.

    We will need to confirm if the issue is related to Bulk Smush or Lazy Load

    For the first test:

    Could you please go to Smush > Lazy Load and disable the LazyLoad to check if it makes any difference?

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @missmouselondon

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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