Bulk product CSv import/export not working

  • Resolved jamietcfc1991

    (@jamietcfc1991)


    5 years, 1 month ago

    Hi, i created the website https://www.thewanderingwaiter.com.
    I use woocomerce to bulk upload products to sell. This has previously worked fine.

    but recently i have been unable to bulk import or export CSV files. When i try to do this in the wordpress dashboard a grey loading cirlce appears and it just spins for hour continuosly and nothing happens. i hired a developer to investigate the issue and he discovered that its somehting to to with the plugin – WC Vendors Marketplace. When all other plugins are active but the WC Vendors Marketplace plugin is diactivated then the bulk product import/export works fine.

    is this a known issue and do you know how i can get around this?

    Thanks,
    Jamie

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Jamie,

    This isn’t a known issue but that doesn’t mean it’s not an issue. Are you getting any errors in your javascript console or the fatal-error logs in WooCommerce > Status > Logs?

    This will help us narrow down the issue.

    cheers,

    Jamie.

    Hello,

    As we haven’t had a reply from you, we’ll be closing this off. If you’re able to provide the details requested please reply and we’ll be happy to help.

    cheers,

    Jamie.

Viewing 2 replies - 1 through 2 (of 2 total)
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