• Resolved matteth

    (@matteth)


    Bulk printing returns a blank page with version 4.6.2. Reverting to 4.6.1 fixes the problem.
    – WooCommerce, WP and all plugins updated.
    – No plugin for exporting PDFs.
    – Server OpenLitespeed with Cyberpanel
    – PHP 7.4

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @matteth,

    Apologies for the delay in response.

    I have tried t replicate your issue on our staging site but I am unable to replicate it. To me, the bulk printing invoices are working fine with the latest version of the plugin.

    So, to troubleshoot the issue, can you please try once by deactivating all other plugins except for the WooCommerce and the Print Invoice and Delivery Notes plugin and then check whether the issue still exists or not.

    Do let us know how it goes.

    Regards,
    Kenil Shah

    Michael

    (@michaelpereira)

    Hey @kenil802,

    I have the same issue as @matteth.

    – WooCommerce, WP and all plugins updated.
    – PHP 7.2

    Reproducing it seems to be a problem as it works on some devices but not others, we’ve seen the problem both on Windows and Mac, Chrome and Firefox.

    Thread Starter matteth

    (@matteth)

    @kenil802 I tested this several times with and without activated plugins on a staging site before posting. Now I did again – and it works. I have now updated the live site, and bulk printing works there, too.

    So I don’t know what caused the problem, but it’s solved for me. Thank you for your assistance!

    Plugin Support kenil802

    (@kenil802)

    Hi @matteth,

    Apologies for the delay in response.

    I am glad that the issue has been fixed on your site.

    It would be great if you can spare a bit of your time and leave feedback for us on wp.org. This will help us immensely.

    Regards,
    Kenil Shah

Viewing 4 replies - 1 through 4 (of 4 total)
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