Bulk Label Error “There are no files to merge.”

  • When creating / downloading with the bulk creation function from the order view, the error “There are no files to merge.” appears. The labels are created fine, I can download them from the individual order, but a bulk file is not given. I already tried to re-save the permalinks, it didn’t do anything, please help

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  • Hello @mirco999
    Can you share more information please?
    -wordpress version
    -plugin version

    Also please share the detailed proccess you took when you encountered this error with any error messages

    Thread Starter mirco999

    (@mirco999)

    Hi,

    I first have the error with 3.5.6 version. Then I tried to update to 3.5.7 aswell as updated WooCommerce to newest current version, it didn’t help.

    I have a second website without the issue, so I rerolled the DHL plugin to 3.2.1 – then the issue is gone.

    Maybe it has something to do with a conflict in update “3.5.3 Fix download label button for orders with already created labels.” But I still don’t know what was / is the issue, however with the older version it’s working.

    @mirco999
    Thank you for providing the information.

    Please contact us by mail “[email protected]” to support you on this issue further

    @mirco999
    This issue is now fixed with our latest plugin version. please update the plugin on your website.

Viewing 4 replies - 1 through 4 (of 4 total)
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