Bulk Edit Order Status to Completed

  • Resolved Chris Allen

    (@chrisjallen)


    4 years, 2 months ago

    If I bulk edit my order status from on-hold to processing, the orders overview reloads and the status updates fine. No problems.

    However, if i bulk edit some orders from processing to completed, the order overview page reloads, and the orders are all still on Processing.

    Clicking into an order shows the note on the order:
    Order status changed by bulk edit: Order status changed from Processing to Completed.

    But the order status remains on processing. Tested this on 3 different woocomerce installs.

    Is this a WooCommerce bug?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi Chris,

    Thank you for reaching out.

    I understand that on three of your sites, it is not possible to bulk-change the order status from processing to completed – a note is added but the status remains processing.

    I was not able to replicate this kind of behaviour on my test site with the latest versions of WordPress and WooCommerce – the order status was actually changed.

    This means that most likely, this behaviour is isolated to your WordPress/WooCommerce installs and is likely caused by one of your plugins (or maybe your theme).

    From here, I’d suggest making sure you’re using up-to-date versions of WordPress and WooCommerce as well as doing a full plugin/theme conflict test in order to figure out where this behaviour is coming from:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how that goes!

    Thread Starter Chris Allen

    (@chrisjallen)

    Thanks @grigaswp , this can be closed. I’ve managed to isloate it to the World Options shipping plugin.https://uk.worldoptions.com/integrations/woocommerce With that disabled, the bulk edit completion works fine. I’ve contacted their support.

    Thanks for your help.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thanks @grigaswp , this can be closed. I’ve managed to isloate it to the World Options shipping plugin.https://uk.worldoptions.com/integrations/woocommerce With that disabled, the bulk edit completion works fine. I’ve contacted their support.

    Thank you for confirming, I’m glad to hear you’ve found a reason behind this behaviour.

    The thread is already marked as solved.

    Have a lovely day!

Viewing 3 replies - 1 through 3 (of 3 total)
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