Bulk discount not working

  • Resolved Jmwd.studio

    (@jmwdstudio)


    4 years, 6 months ago

    Hi, I’ve set up a pricing discount:

    Bulk
    Single product
    Quantity 2 receives 10%
    Quantity 3 receives 10%

    Discounted products – I’ve added 5 products to the list that this discount should be applied to.

    When I first installed the plugin it worked but it isn’t now. When you add two products to the basket no discount is applied. Any advice would be most appreciated.

    Thanks, Jen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @jmwdstudio

    Thank you for using our plugin.

    If it worked already and stopped working now maybe there is a conflict on your site that caused this issue. To find the plugin that caused this conflict please follow the below instructions.
    – First please make sure that you applied one pricing rule on the product.
    – Deactivate all of the WooCommerce related plugins (especially pricing and discount plugins).
    – Activate only our plugin with WooCommerce.
    – Go to your created rule and click on the Save button to clear the cache.
    – Test it again and if this time it worked properly activate other WooCommerce related plugins one by one and test it again to find the plugin that causes this issue.

    If the above tip can not help you please provide us below information and let us check it. You can contact us here.
    https://www.asanaplugins.com/support/

    – Screenshot of your created rule.
    – Link to the products that you applied to the rule on your site.

    I hope it can help you.

    Best Regards.

    Thread Starter Jmwd.studio

    (@jmwdstudio)

    Hi

    There are no other woocommerce plugins installed apart from WooCommerce and your plugin.The only other plugin installed is the events plugin that links it all together.

    I will send a message via your link above with the information you requested.

    Many thanks

    Jen

    Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @jmwdstudio

    I am writing to let you know that we already replied to your support ticket that created on our website. You had an issue in creating the rule and should fix it.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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