Bulk creation of labels

  • Hi,

    We experience some errors when creating DHL labels in bulk:
    1. Step: Creation of Shipping Documents
    2. Step: DHL Create Label
    -> A new window opens up but it stays as a blank page. When you go back to the order overview you can download the label but only one label is available in the download even if we tick e.g. 5 DHL orders.

    Can you help us with this?

Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter josianne

    (@josianne)

    Hi Shadi,

    I’ve had a further look yesterday and it looks like we can both create and download labels in bulk.
    1. We select DHL create labels to create them
    2. We see the white screen.
    3. We go back to the order overview and select the same orders.
    4. We select DHL create labels again and now a message pops up saying a DHL label file has been created. From there we can download labels in bulk.

    So I’m happy that it seems to work. I’m still confused by that white screen though, this shouldn’t appear. Do you have any idea what is happening here?

    Plugin Author Shadi Manna

    (@shadim)

    I would have to get access to your site to debug the issue, it’s difficult to say. If you are willing to give me access then you can reach me at “dhlsupport [at] progressusmarketing.com”.

Viewing 2 replies - 16 through 17 (of 17 total)
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