• Resolved step8601

    (@step8601)


    using sandbox

    i noticed in the woo order management that there is a Bulk Action called Capture Charge

    so, if i’m understanding this, i can put a checkmark in multiple orders and then do a bulk payment capture, right?

    if this is true, this is a godsend, no lie

    let me ask:

    1. when i do a bulk capture, i assume that the Braintree Transaction Status is changed in the specifics of each order, but is there a way to display a column in the order list too? i’d like to display the Braintree status in the mainn order list as well

    2. can i generate any daily report on Braintree transactions? meaning, if i do captures on, say, 20 orders that day, is there a way to pull up a report that displays the order numbers that were captured that day, the total dollar figures, etc?

    3. i noticed in sandbox (so far) that when i place an order that the Braintree status is Settled – am i right on this? – if yes, then i assume that the Braintree status would be Processing (or whatever) when a live order is first placed

    4. in the Braintree control panel, can the order number be displayed in the search results? meaning, so far it looks like the only think i can identify is the date/time of the order as part of the csv file that can be generated (though one order number at a time can be looked up, would likely be too much time) – would be great if the order number were displayed by default in the Braintree control panel results if possible, espcially if no daily Braintree report can be generated – the idea is that i’d want to confirm lists of order/payment statuses instead of one a time

    5. in the Braintree control panel, i noticed that paypal payments are also listed as well as the cc charges – is this the same in live? meaning, i wouldn’t need to login to paypal to check the payment status of paypal payments, instead i could see all transactions through the Braintree side?

    6. can i do Paypal refunds through the plugin, or is the plugin limited to doing just cc refunds through the plugin?

    thanks so much, i know it’s a lot of questions, but i’m liking this more and more, the bulk actions would save tons of time, and i just need to understand the limmitations of the plugin side and the Braintree control panel side

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @step8601,

    Yes, the bulk capture action allows you to capture charges for all orders selected in which the transaction has been authorized during checkout but not yet captured.

    1. We decided against displaying the transaction status in the order list as a column for several reasons. Braintree updates the status of orders as they progress in their system but that order status is not sent to your site via a webhook. That means that in order to display the transaction status of the orders an API call would have to be made which can hurt performance of the admin page. Also, we didn’t want to crowd the order list section further.

    2. Braintree provides a transaction summary report which can be access by logging in to the Braintree control panel. It allows you to perform searches by day and shows a list of transaction for the time period.

    3. The status for a transaction that has just occurred successfully would be “submitted for settlement” in Braintree’s system. Over time, that status would update to settled.

    4. We can’t control how Braintree chooses to present the data but I am sure they would be open to your feedback if you were to contact their support team.

    5. That is correct, you can track your PayPal payments via Braintree since the two are integrated. That is the same for Apple Pay and Google Pay.

    6. You can perform refunds in the plugin for CC, PayPal, Apple Pay and Google Pay.

    Kind Regards,

Viewing 1 replies (of 1 total)
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