Bulk actions on orders not working

Hello,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

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### WordPress Environment ###

WordPress address (URL): https://beermatsbeer.co.uk
Site address (URL): https://beermatsbeer.co.uk
WC Version: 4.9.1
REST API Version: ? 4.9.1
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.26
PHP Post Max Size: 2 GB
PHP Time Limit: 1000
PHP Max Input Vars: 10000
cURL Version: 7.74.0
OpenSSL/1.1.1i

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.9.1
WC Database Prefix: _8JL_
Total Database Size: 15.54MB
Database Data Size: 12.65MB
Database Index Size: 2.89MB
_8JL_woocommerce_sessions: Data: 0.52MB + Index: 0.02MB + Engine MyISAM
_8JL_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_order_items: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
_8JL_woocommerce_order_itemmeta: Data: 0.33MB + Index: 0.23MB + Engine MyISAM
_8JL_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_actionscheduler_actions: Data: 0.17MB + Index: 0.09MB + Engine MyISAM
_8JL_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_actionscheduler_logs: Data: 0.12MB + Index: 0.09MB + Engine MyISAM
_8JL_alp_pickup_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_comments: Data: 0.23MB + Index: 0.10MB + Engine MyISAM
_8JL_crp_portfolios: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_crp_projects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_gg_attributes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_gg_galleries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_gg_galleries_resources: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_gg_photos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_gg_settings_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_gg_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_newsletters: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
_8JL_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
_8JL_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
_8JL_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
_8JL_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
_8JL_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
_8JL_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
_8JL_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_mailpoet_subscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
_8JL_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_action_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_field_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_nf3_upgrades: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
_8JL_options: Data: 3.50MB + Index: 0.17MB + Engine MyISAM
_8JL_postmeta: Data: 2.82MB + Index: 0.78MB + Engine MyISAM
_8JL_posts: Data: 0.55MB + Index: 0.10MB + Engine MyISAM
_8JL_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
_8JL_sbi_instagram_posts: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
_8JL_shopmagic_automation_outcome: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_shopmagic_automation_outcome_logs: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
_8JL_shopmagic_guest: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_shopmagic_guest_meta: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
_8JL_shopmagic_optin_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
_8JL_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_8JL_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_8JL_UPCP_Catalogues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Catalogue_Items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Custom_Fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Fields_Meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Item_Images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_SubCategories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Tagged_Items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Tag_Groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_UPCP_Videos: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_usermeta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
_8JL_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
_8JL_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
_8JL_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_wc_order_product_lookup: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
_8JL_wc_order_stats: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
_8JL_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
_8JL_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_8JL_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
_8JL_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
_8JL_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 190
custom_css: 2
elementor_library: 2
flamingo_contact: 4
flamingo_inbound: 121
fpf_fields: 1
mailpoet_page: 1
nav_menu_item: 11
nf_sub: 42
page: 41
pi_discount_rule: 2
portfolio: 3
post: 9
product: 56
product_variation: 45
revision: 21
shop_order: 295
shop_order_refund: 20
shopmagic_automation: 1
sidebar: 1
wpb_fp_portfolio: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (39) ###

Advanced Local Pickup for WooCommerce: by zorem – 1.2.5
Age Gate: by Phil Baker – 2.13.6
Bluehost: by Bluehost – 2.5.3
Code Snippets: by Code Snippets Pro – 2.14.0
Conditional discount rule for WooCommerce – Pro: by PI Websolution – 1.2.4.1
Duplicate Page: by mndpsingh287 – 4.3
Elementor: by Elementor.com – 3.0.16
Email Customizer for WooCommerce: by ThemeHigh – 2.0.0
Essential Addons for Elementor: by WPDeveloper – 4.3.10
Facebook for WooCommerce: by Facebook – 2.2.0
Flexible Product Fields: by WP Desk – 1.6.2
Fullwidth Page Templates: by Brainstorm Force – 1.1.1
Go Live Update Urls: by OnPoint Plugins – 6.3.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.14.0
Jetpack by WordPress.com: by Automattic – 9.3.1
Google Ads & Marketing by Kliken: by Kliken – 1.0.6
Ninja Forms: by Saturday Drive – 3.4.33
ShopMagic for WooCommerce: by WP Desk – 2.21.1
Side Cart For Woocommerce: by – 1.0 – Installed version not tested with active version of WooCommerce 4.0
Simple Social Icons: by StudioPress – 3.0.2
Sydney Portfolio: by aThemes – 1.0
Sydney Toolbox: by aThemes – 1.14
Orbit Fox Companion: by Themeisle – 2.10.3
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.46

Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.5
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.2
WooCommerce Email Test: by RaiserWeb – 1.2.2 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 4.7.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.0
WooCommerce Shipping & Tax: by Automattic – 1.25.5
WooCommerce: by Automattic – 4.9.1
StoreCustomizer: by Kaira – 2.2.4
WooSidebars: by WooCommerce – 1.4.5
WP Database Reset: by WebFactory Ltd – 3.17
WordPress Importer: by wordpressdotorg – 0.7
WP Extra File Types: by Davide Airaghi – 0.4.4.1
WP-Optimize – Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.6

### Inactive Plugins (4) ###

Hummingbird: by WPMU DEV – 2.7.0
Smush: by WPMU DEV – 3.8.2
WooCommerce added to cart popup (Ajax): by XootiX – 1.5 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Custom Expedited Order Email: by SkyVerge – 0.1 – Installed version not tested with active version of WooCommerce 4.0

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db-error.php: db-error.php
maintenance.php: maintenance.php

### Must Use Plugins (4) ###

Elementor Safe Mode: by Elementor.com – 1.0.0
Endurance Browser Cache: by Mike Hansen – 0.4
Endurance Page Cache: by Mike Hansen – 2.0.5
SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1551 – /shop/
Cart: #1329 – /cart/
Checkout: #1552 – /checkout/
My account: #1331 – /my-account/
Terms and conditions: #1436 – /terms-conditions/

### Theme ###

Name: Sydney
Version: 1.73 (update to version 1.74 is available)
Author URL: https://athemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: sydney/woocommerce/single-product/add-to-cart/simple.php

### Action Scheduler ###

Complete: 182
Oldest: 2020-12-21 12:46:59 +0000
Newest: 2021-01-21 12:10:31 +0000

Thanks

I have the same version of WooCommerce + WordPress, and bulk action is working properly on my end. Have you tried to clear cache/cookies? You could also try with a different browser to test it. Also, change the theme to Storefront temporarily and see if the issue persists.

Hi @andrewkendrickuk,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.