Built In Profile Templates not changing.

  • Resolved mhenson

    (@mhenson)


    1 week ago

    I am trying to set up a basic non-custom profilegrid set up. However when I change the profile template it only ever renders template one. However in the editor itll show the proper profile template. Im not sure what I am missing. I have the Divi theme.\

    • This topic was modified 1 week ago by mhenson.
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  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @mhenson,

    You can change the profile template for user profiles from ProfileGrid >> Global Settings >> Profile Templates” in the dashboard.

    The plugin also allows you to select a profile template based on the group. You can assign a specific profile template to a group for its members using the “Profile Template for Group” option under “ProfileGrid >> Groups >> Group Options >> Basics” in the dashboard. This enables you to apply a custom layout to the profiles of all users in that group. If a user belongs to multiple groups, their profile template will be determined by their primary group.

    Please ensure that you have configured this correctly. If the issue still persists, please get in touch with us here.

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