• Resolved Scott

    (@midipedalboards)


    The built in Forms are not actually being sent. I’ve tested the email delivery via several methods and the test emails are being sent … why not the forms?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @midipedalboards!

    If you’re referring to the Jetpack CRM built-in forms, unfortunately, this does not send you an email notification when someone signs up. You can refer to our guide here for more info, please check “What’s the main difference between the Jetpack contact form and the Jetpack CRM form?” section:

    https://kb.jetpackcrm.com/knowledge-base/jetpack-crm-forms/

    Hope that helps! Thanks!

    Thread Starter Scott

    (@midipedalboards)

    @aicee11

    Understood. Consider this a feature request then. I see no point in built in forms that leads may use if our staff has no idea it was used to followup on.

    Business people think differently than tech folks do!

    @aicee11 as Elon Musk said, “The best part is no part” (or something close to that). Maintaining two different form builders (Jetpack CRM and Jetpack Contact Forms) is a waste of time and resources. Microsoft, after 25 years, finally decided to unify its Outlook client across all platforms.
    You might consider bubbling this up to management. Unify > Streamline > Optimize > Success.

    Jay

    (@bluejay77)

    Hi @bslush,

    Thank you for your honest feedback. We collect all user feedback like this and regularly review them to prioritize our projects, so I’ll be sure to pass your feedback on to our product team.

Viewing 4 replies - 1 through 4 (of 4 total)
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