Bugs with Salient Theme

  • Resolved mnov

    (@mnov)


    1 year, 1 month ago

    I’m using Forminator with Salient theme. I’ve been having an issue with the form appearing messed up when used on global sections and pages set to full page rows. I’m trying to upload a screenshot but can’t find any way to attach it, it’s only asking for upload via URL?!

    After the plugin update yesterday, I’ve found that the form which used to display properly on a normal page is now not being displayed at all on mobile (Android, iPhone and iPad).

    Please help, the form worked perfectly for me except for the global sections before, I hope this can be fixed quickly. My site is not live yet, I can share screenshots via email, please advise how to do this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @mnov,

    I’m trying to upload a screenshot but can’t find any way to attach it, it’s only asking for upload via URL?!

    You can use Google Drive, Dropbox or any such 3rd party cloud services to upload the screenshot and then share the URL in the next reply.

    After the plugin update yesterday, I’ve found that the form which used to display properly on a normal page is now not being displayed at all on mobile (Android, iPhone and iPad).

    So the issue is only in Mobile? Is there any way to set up a test page which you think could be shared, so that we could see the issue live?

    Its tough to say what exactly might be causing without seeing the issue live.

    If you want to share any of the above privately you can send us an email to [email protected] using this template:

    Subject: "ATTN: WPMU DEV support - wp.org"

Message: Ticket URL

    Kind Regards,

    Nithin

    Thread Starter mnov

    (@mnov)

    Thank you Nithin for the quick reply. I’ve sent an email with screenshots and a link to the site. Email will be best to respond so I can share any screenshots easily and quickly.

    Thread Starter mnov

    (@mnov)

    Hi Nithin, did you receive my email? I replied within half an hour of your message, so I trust it has arrived?

    Hi @mnov,

    I trust this message finds you well.

    We replied to the email, please check your Inbox or SPAM folder.

    Cheers,
    Laura

    Thread Starter mnov

    (@mnov)

    Thanks I received it and responded, please reply ASAP as the issue hasn’t been solved

    Hi @mnov,

    We received your email, and it has been followed.

    I’ll go and mark this thread as resolved. Note that you can still reply on this topic.

    If you have any additional questions or require further help, please let us know!

    Best regards,
    Laura

Viewing 6 replies - 1 through 6 (of 6 total)
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