Bugs in elementor pro

  • Juliana

    (@nkhanani)


    6 years ago

    I have been unable to publish any new blog posts since buying the pro version because it doesn’t let me change font size. In fact font size either NEVER changes or changes LINE HEIGHT.
    https://www.screencast.com/t/9rzyStan0hzD

    I have sent the login credentials for my site via email

    Please let me know how to fix this ASAP

    The support person from the pro support area didn’t read my last ticket so I am losing faith in opening another ticket there.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m sorry, but you can’t get support for Elementor Pro in these forums. The author is not permitted to.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I missed this part.

    I have sent the login credentials for my site via email

    What happens on their site is their business but if anyone from the author’s team is logging into user’s sites from here then they risk getting into real trouble in the www.remarpro.com repo.

Viewing 2 replies - 1 through 2 (of 2 total)
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