• Resolved philippowell

    (@philippowell)


    I tried this and used the regular table, i viewed it once and it worked, but when i chose a single category of product it would not load, i removed the product and it still would not show a table.

    I use WP Bakery as a page editor. in The7 Theme

    Disapointing so i deactivated the plugin, as i was worried it could impact other pages

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WC Product Table

    (@wcproducttable)

    Hi Philip,

    Thank you for trying WooCommerce Product Table Lite! I am sorry to hear that you faced an issue while using the plugin but I will be happy to help.

    The plugin has been tested with The7 theme among many other popular themes with no known issues. In fact, several other users of the plugin are also using it alongside The7 theme currently (as well as the WP Bakery page editor). It could be that the plugin faced a conflict with another module on the site or some specific setting within the theme caused problem with the table’s functionality. But we can find out more on this and resolve the issue.

    Please follow the ‘debugging steps’ on the support page to find out which module on your site is conflicting with the plugin’s functionality and I will take it from there. You can also use the same support form to get in touch directly over email for plugin support.

    Feel free to write in if you have any further questions on this. Good day!

    Useful plugin links: Tutorials | Documentation | FAQs

    Regards,
    Kartik

    Plugin Author WC Product Table

    (@wcproducttable)

    I have re-tested the plugin with the7 theme and they seem to be working perfectly fine together at my end. Like I said no other users of the plugin have reported such a compatibility issue either, and the7 theme is certainly being used on the same site by other users of the product table plugin.

    So the problem you were facing does not seem to be due to a general incompatibility issue between the product table plugin and the7 theme. It could be due to a specific settings in the theme or due to another plugin on the site interrupting the plugin functionality. I will be happy to help look further into this issue on your site if you wish.

    For now I am closing this support topic as I have not heard back from you and to the best of my understanding the issue seems to be related to something else on the site, not a complete theme incompatibility. But please feel free to write in if you do require further assistance on this topic. Good day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘buggy when used in The7 theme’ is closed to new replies.