Buggy, Bureaucratic, Scammy, Beware

  • justwantedtosaycreativemailsucks

    (@justwantedtosaycreativemailsucks)


    10 months, 3 weeks ago

    I hate that this buggy plugin is being pushed to us by wordpress or hostinger. For those of you considering this, don’t be lazy and get a MailChimp or GetResponse.

    1. When you buy a plan, it has a 24-48 hour window to approve it. Sometimes when you’re at a pinch, this can be a long frustrating window. My plugin didn’t work after 3 days and it drove me nuts.
    2. They only have email customer support. Unlike GetResponse, which has 24/7 live chat, these guys took a week to respond to my request to cancel and said because I renewed my plan I can’t get a refund. Um… This was my first time purchasing a plan, and I wanted a refund just three days in.

Viewing 1 replies (of 1 total)

  • Hello,

    We appreciate you sharing your experience, and we’re sorry to hear about the challenges you faced with the plugin. However, we want to clarify that the mentioned plugin is not developed or recommended by Hostinger by default. While it’s possible that one of our support specialists suggested it as an alternative, we apologize if it didn’t meet your expectations.

    If you have further concerns or if there’s anything else we can assist you with, please feel free to let us know at [email protected]. We’re here to help and value your feedback.

    Best regards,
    Hostinger Team

Viewing 1 replies (of 1 total)
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