Buggy and poor support
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I encountered several bugs with this plugin and their support team mostly knows how to blame the user instead of doing something useful. Some of the issues:
All synched users are marked as “unsubscribed” in the contacts list and there seems to be no way to remedy that or how to figure out which ones should have been subscribed (by default) and which ones really asked to be unsubscribed. It’s great that they support double opt-in and such, but it has to be my choice and my countries laws on how to operate and not them forcing all my WP users to be unsubscribed. The shopping cart abandonment feature is buggy (support had to do something for it to start working) and then it stopped working again. Long story short, I installed a different plugin.
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