Buggy and broken with no documentation

  • Had been using the (paid for) SkyVerge PayPal Express payment gateway, which used to be the official woothemes version, for many years flawlessly. Then you forced this pile of junk upon us!

    1) this plugin blocks PayPal standard from working
    2) this plugin does not show as an option for payment on the checkout page (stripe and bitcoin payments also enabled)
    3) this plugin shows a badly misaligned icon on the cart pae
    4) if you enable the “in context checkout” the plugin does not show on the cart page at all.

    Avoid at all costs…until it is fixed.

    This is an embarassment to both WooThemes and Automattic and is an awful attempt at a very very important payment gateway.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Akeda Bagus

    (@akeda)

    Hi!

    First, apologies if you had an issue with this plugin.

    It’d be helpful to know the detail here. What theme and plugins being used. Sometimes there could be a conflict with other plugins or your template theme might not support it by default. Letting us know the detail would help reproduce the issue locally.

    Calling this a junk is not helpful at all and discourage the developers that have spent their time working on it.

    Thread Starter shawaj

    (@shawaj)

    Thanks for your response. What info do you want and in what format? WooCommerce system status? Can I email to you maybe?

    I stand by my comments though. I paid for the official woothemes/SkyVerge PayPal express plugin which worked flawlessly, bug free and had great support.

    The replacement is this plugin, which is buggy and has no official support channel other than this forum. Not really what I was after as a paying customer.

    There is also no setup documentation and fewer features. It seems like since Automattic took I’ve woothemes things have only gone downhill so far.

    The new version 1.1.0 should resolve these issues.

    Thread Starter shawaj

    (@shawaj)

    Nope…still not working at all and still buggy!

    What was fixed in 1.1.0 / 1.1.1?

    Thanks

    Elaborate?

    https://github.com/woothemes/woocommerce-gateway-paypal-express-checkout

    View the commit history/changelog.

    If the option is not showing up for you on cart page, it may be your credentials at fault.

    Thread Starter shawaj

    (@shawaj)

    It does not show up at all on either the cart or checkout pages.

    Using your own MyStile theme which is a WooTheme – so should work straight out of the box.

    Although to be honest – and I hate to say it – breaking things on updates, poor support, bad documentation and buggy code is something I have come to expect with WooThemes and WooCommerce.

    It is one of the main reasons we are looking to move away from the platform. No busy web shops can use this reliably in a way that makes it the best choice, unless they have a full time web dev on the team to fix every little niggling issue.

    Shame – because it has the potential to be the best…

    Thread Starter shawaj

    (@shawaj)

    Oh and the credentials are not at fault – triple checked them, and they work just fine on the PayPal standard implementation as well as on the previous paid for plugin!

Viewing 7 replies - 1 through 7 (of 7 total)
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