Buggy

Hello denmanwall,

I am sorry to hear you’re having trouble with our product. Can you please tell me which are the features you’re having difficulty with? We truly appreciate your feedback and want to make the product better for all our users.

Thank you,
Aristotel

Oh, wow. Such a quick response to a displeased customer…3 Weeks?

Dude, we have already solved it and posted a solution on the WP Forum. It was an error in the code that wasn’t calling the categories properly. Aside from just generally overblown and complex code.

Whomever is in charge of support should be fired because support is horrid for this product.

Denny

Hey Denny, Ben, our support colleague has addressed your inquiry on the forum when you raised it, but I don’t think he followed up here as well.
I apologize for that, and want to ensure you that we’re always on the watch to make our users’ experience better ??

Thanks again for your feedback,
Aristotel.

Hey denmanwall,

Just wanted to follow-up here and check if you’d have any suggestions for us in improving the plugin. We want to make sure that we provide a 5 star plugin to our users, and any feedback is helpful. We are a very small team, with just one support person, but serving 160k+ calendars and we do want to get better.
What should our product change in your opinion for you to give us a 5 star rating?

Looking forward to your suggestions,
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