Buggy

  • – Buggy Software (Paid for the full version)
    – A lot of time spent with support fixing
    – Reoccurring problems
    – No refund outside 14 day window even if you have spend a ton of time with support
    – No refunds unless access to your site is granted so they can keep testing.

    Even if you do spend the $229 its a con, no refunds for a poor product and then when they get bored your communications will be ignored by support when THEY deem it.

    DONT waste your money. Unless you want to pay them to be a testing engineer for them for FREE.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you review the WP RSS Aggregator plugin as distributed on www.remarpro.com?

    Plugin Author Jean

    (@jeangalea)

    @andrew please consider removing this review as the user is not reviewing the plugin distributed on .org, as you rightly pointed out. Secondly this user account is clearly created with the sole purpose of damaging our reputation. Our many other reviews are a testament to our commitment to quality and customer support.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I’ve discussed the concept of commercial reviews with other moderators and have decided not to delete the review. Especially when the pro version is advertised on the www.remarpro.com plugin page.

    Thread Starter 45367

    (@45367-1)

    1. The review is for both the paid and free option
    2. 22 emails have highlighted my issues with you directly.
    3. Last 3 emails ignored, hardly “commitment to quality and customer support”

    The purpose of reviewing is to provide an overview of the experience and plugin.

    @andrew if you have concerns over the validity feel free to drop me a note and I will provide the full list of exchanges.

    Plugin Author Jean

    (@jeangalea)

    Fair enough Andrew, thanks for explaining your position.

    To anyone who might come across this review, please take a minute to read the other reviews that have been submitted, or take a look to the free support forum to check how serious we are about support. We do not ignore any issues on the free support forum let alone those received via our premium ticketing system.

Viewing 5 replies - 1 through 5 (of 5 total)
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