Bugged text boxes in newsletter Drag & Drop composer

  • Resolved rinthm

    (@rinthm)


    5 years, 2 months ago

    Hello,

    So my client is trying to edit one of his newsletter templates, and somehow he got some bugged text boxes that can’t be moved or deleted — see screenshot here:
    https://cdn1.imggmi.com/uploads/2019/9/7/e4b77079244a37f52394d87e79b60adc-full.png

    I’m really not sure how these got there, but they can’t be removed for some reason. I guess he can just create a new template, but then he’ll have to start over. Any ideas what might be the problem and how we can get rid of these? I don’t see any errors in the console and plugin is updated to most recent version.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Uhm, of course that should not happen. Probably there is a js conflict with other plugins which leads to a js error blocking the cleanup of those “boxes”.

    Are you able to check for errors in the developer console of firefox or chrome?

    Stefano.

Viewing 1 replies (of 1 total)
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