Bug: You don’t have permission to acces page.

  • Resolved thomvw

    (@thomvw)


    4 years, 3 months ago

    Hi guys,

    I’m having a bug on my wordpress dashboard, it first occured last week. I am administrator om my website but it seems like WordPress doesnt recognise me as one. For example if I try to update a plugin the next page shows ‘You don’t have permission to acces this page.’ Another example is that the ‘Add Plugin’ button disapeared from my dashboard. I’ve discovered this bug when I tried to add more plugins.

    There are few solutions that i’ve already tried and didnt work:
    – Improved my PHP version
    – Deactivated all the plugins (so it’s not a plugin related problem I assume)
    – Created a new admin-account, this has the same issue.

    I can’t figure out the cause of this error/bug on my dashboard. Therefore I am looking for help to solve this! Suggestions and tips are very welcome!

    Thanks in advance,

    Thom

    • This topic was modified 4 years, 3 months ago by thomvw.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • I think your website has been hacked or you have added any theme or plugin with some malicious code. I suggest you to log into PHPAdmin and then reset the username and password. After the successful login, install WordFence plugin and activate it. It will help you to secure your website from future attacks!

    Hope this helps!
    Thanks

Viewing 1 replies (of 1 total)
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