Bug Woocommerce

  • Resolved pantonio4586

    (@pantonio4586)


    11 months, 2 weeks ago

    I have had problems with my online store, customers complete the purchase, but they get an error that could not complete your order and try again, they do it again and they never get the message, thank you for your purchase but we if we drop the order in woocommerce.
    by deactivating the plugin, which is a wonderful tool thank you, the problem has been solved. I have the latest version installed on my website woocommerce. greetings

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jose Andres Piera

    (@japiera)

    Hi @pantonio4586,

    Apologies for any inconvenience caused.

    Which versions of ATUM and WooCommerce are you using?

    Are you using any premium ATUM add-on? If so, please open a ticket here. We aren’t allowed to discuss them here.

    Best Regards,
    José Andrés

    Plugin Author Jose Andres Piera

    (@japiera)

    Hi?@pantonio4586,

    As we have received no replies from you, we assume that you were finally able to manage this and we are going to mark this ticket as resolved now.

    Anyway, if you think you still need our assistance with this, please don’t hesitate to reopen it.

    Thread Starter pantonio4586

    (@pantonio4586)

    Sorry, Versión 8.4.0 woocommerce the problem was not solved, I don’t have premium, it’s free version, but I had to stop using your valuable tool because of the problem.

    Plugin Author Jose Andres Piera

    (@japiera)

    Hi @pantonio4586,

    Sorry to hear that.

    If you want to use our plugin and give it another opportunity, please let us know, and we’ll do our best to help you.

    Please note that you’re the only user with this problem currently. That usually means that some software installed on your site is causing the incompatibility.

    Best Regards,
    José Andrés

Viewing 4 replies - 1 through 4 (of 4 total)
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