Bug with Theme Divi

  • Resolved roundaboutweb

    (@roundaboutweb)


    4 years ago

    When using the “Divi” theme, it is not possible for a user to save his settings. However, Divi support refuses any support related to third parties and therefore refers to a support request to “Rencontre”.

    A short video demonstrates the problem in connection with Divi:
    https://nextcloud.roundaboutweb.info/index.php/s/L4H547TYWCPMXHs

    I hope you can help as I would hate to change themes.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jacques Malgrange

    (@sojahu)

    Hi,

    I don’t clearly understand where the error comes from but I will try to fix it.

    You can “Enable rapid registration” to avoid this : Rencontre > General > Login.

    Regards

    Thread Starter roundaboutweb

    (@roundaboutweb)

    With “rapid registration” it is unfortunately the same problem.
    The registration works, but no changes can be saved in the profile.

    In addition, I miss with “rapid registration” the reference to the required mail certification.

    If you manage to solve the problem promptly, I will give you a German translation and buy your Pro package.

    Now the “rapid registration” is active. You are welcome to test it.

    If you need an administrative access I can give it to you.

    Plugin Author Jacques Malgrange

    (@sojahu)

    Hi,

    You have not correctly installed the Rencontre shortcode in Divi. The plugin code appears in duplicate which causes problems for the ID.
    You must find the duplicate and delete it. Check Divi documentation for Shortcode implementation.

    Regards

    Thread Starter roundaboutweb

    (@roundaboutweb)

    Thank you, this hint helped.
    About Divi, different designs (modules) were used for different end devices and therefore the shortcode was also multiple. Rencontre seems to have a problem with that then.
    Have now changed the design and thus the shortcode only once on the page. Now the saving also works – thank you, although strange.

    Thread Starter roundaboutweb

    (@roundaboutweb)

    I promised to provide the German translation when this problem is solved. The problem has been solved and here are the translation files for free download:

    https://nextcloud.roundaboutweb.info/index.php/s/KYqN9YR5R8AtHcP

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Bug with Theme Divi’ is closed to new replies.