Bug with Safari ?

Dear @deufette,

Thank you for the topic.

We strongly believe the problem is connected to the Cache, rather than the Browser.?
We noticed that you are using the LiteSpeed Cache 5.3.2 plugin.?

See the screenshot below:

So, please make a?DB backup?for your safety (you can use?UpdraftPlus).?
Then,?clear all the caches.?
Make sure the cache is excluded on the page where the given poll is located.?After clearing the?caches, please try to check the case with either the?Incognito?mode?or?another browser/device.?

Please check this and let us know about the outcome. 

Thank you.

Thank you so much: it works fine now.

Thus, it seems that the limitation is not taken into account, as I was able to vote again whereas I did vote a few days ago. It seems that several IP are given for my own name. Is this because I am admin?

Please let me know if I need to make a new post with this issue.

Best regards and thx again!

Dear @deufette,

Thank you for your response.

Glad to hear that the problem has been resolved for you.

As to your current request, we are not sure what exactly your IP sends back, so we can’t say anything for sure about it.?

Please check whether the IP of the current voting and of the one held a few days ago are the same or not.
Also, please let us know whether you have cleared/excluded the caches as we mentioned in our previous answer or not.?

Thank you.

Thank you for your answer.

Yes, I did clear all caches, in both wordpress (via LiteSpeed) and Hostinger, and did exclude the mentioned page in LiteSpeed.

You can see attached a screenshot with the several IP number for my only name (circled in red).

Best regards, Blandine

Dear @deufette,

Thank you for your reply.

As can be understood, different IP addresses have been taken for different cases.?
Maybe, you have passed the poll with the PC at home, then, with the mobile WIFI, then, with the 4G mobile internet.?
Also, there are some mobile operators, that change their IPs constantly.?
That means different IP addresses can be displayed and we can’t control this process.?

So, in your particular case, it would be quite effective to use the Cookie (Cookie and IP) method of detection of the users to be sure the poll is closed for the users. 

Thank you.

OK I’ll do that. Thank you very much.

(FYI I was using only my iMac for the previous example I sent…)

Best regards,

Blandine

Dear @deufette,

Thank you for your response.

Glad to hear that everything works fine for you.
Enjoy the plugin, and, in the meantime, feel free to open a new topic in case of any new questions.

Have a nice day!